At Crown Agents Zimbabwe (CAZim), we are committed to protecting your personal information. We adhere to the provisions of the Cyber and Data Protection Act (12:07) and the General Data Protection Regulation (GDPR), ensuring that your personal data is handled with the utmost care, transparency, and security.
This policy outlines how we collect, manage, and protect personal data, including the handling of data subject access requests and employees’ responsibilities related to personal data.
Privacy Statement
Crown Agents Zimbabwe recognizes the importance of data protection and compliance with applicable laws, including the Cyber and Data Protection Act and the GDPR. We handle personal information responsibly and ensure compliance with these regulations at all times.
1. Collection of Personal Data
Crown Agents Zimbabwe collects personal data only for specified, legitimate purposes. We ensure that this data is gathered by lawful and fair means and within the scope of its intended use.
2. Purpose of Use
We will use your personal information for the following purposes:
- To provide services and deliver information related to Crown Agents Zimbabwe.
- To conduct sales activities and marketing related to our services.
- To share relevant information, announcements, and advertising materials about our services.
- To plan and manage seminars, events, promotions, and other activities.
- To conduct research and improve our services and marketing.
- To respond to inquiries and connect you with the appropriate department.
- Additional uses as notified to you in advance.
Should we wish to use your data for any other purposes, we will seek your prior consent unless otherwise permitted by law.
3. Data Management & Security
We are committed to managing your personal data responsibly and will implement necessary safety measures to prevent unauthorized access, leakage, loss, or damage. We ensure that personal data is securely stored and handled in accordance with applicable laws.
4. Outsourcing Data Handling
If we outsource data processing to third parties, we will ensure that these parties are capable of handling personal data appropriately. We will enter into contracts to ensure that third-party vendors comply with data protection standards.
5. Sharing Personal Data
We will not share your personal data with third parties without your prior consent, except in the following circumstances:
- When required by law.
- When necessary for the protection of a person’s life, health, or property and obtaining consent is not feasible.
- In situations where providing data is necessary for public health or child development, and obtaining consent is difficult.
- As permitted by the Personal Information Protection Act and other applicable laws.
6. Data Subject Rights: Disclosure and Corrections
You have the right to request the disclosure, correction, or suspension of your personal data. We will respond promptly, in accordance with the law, once we have verified your identity. Requests for disclosure can be made in writing or electronically, as preferred.
Please note that Crown Agents Zimbabwe may charge a handling fee for processing disclosure requests, including shipping costs, unless prohibited by applicable law.
7. Policy Revision
To maintain the accuracy and security of your data, Crown Agents Zimbabwe regularly reviews this privacy policy. Any revisions will be posted on our website with an updated revision date.
8. Contact Us
If you have any inquiries or concerns regarding how we handle your personal information, or if you wish to exercise your data protection rights, please contact us through the following:
Company: Crown Agents Zimbabwe
Address: 1 Northend Close, SAZ Building, Northridge Park, Borrowdale, Harare, Zimbabwe
Contact Person: Muchaneta Mwonzora
Please use the inquiry form on our website for further assistance.